Skip to main content

System Requirements

Cortex is a very efficient application, so its system requirements are primarily driven by the size and complexity of your database. The larger your database, the more powerful a machine you should have.

SQL Server​

  • Ideally, use the same version of SQL Server as your Cherwell instance was using. If you don't know what version that was, use SQL Server 2022 (latest) or 2019 (latest minus one).
  • Use SQL Server's recommended system specs for memory and CPU
  • Ensure you provide enough disk space for the OS, SQL Server, and your whole Cherwell database.
  • Enable Full-Text Search in the SQL Server installation wizard.
  • Both SQL server authentication or Windows authentication are supported

Application Server​

  • Windows Server 2019 and later are supported
  • Minimum 4 GB RAM and 2 CPUs
  • IIS with WebSockets support enabled
  • No .NET runtime is required (it is bundled with Cortex)

Clients​

  • All modern browsers are supported on all modern operating systems
  • Cortex is not mobile-optimized, but can work on mobile devices